Privacy Policy
A Legal Disclaimer
Effective Date: April 1, 2025
Keenan’s Caring Konnections, LLC (“KCK,” “we,” “our,” or “us”) is a nonprofit organization committed to supporting bereaved parents. We respect your privacy and are dedicated to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your data when you visit our website, make a donation, or communicate with us.
Information We Collect
When you interact with our website, we may collect both personal and non-personal information, including:
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Personally Identifiable Information: Name, email address, phone number, mailing address, and any information provided when signing up for events, newsletters, or communications.
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Payment Information: When making a donation, we collect payment details such as credit card information and billing address. All direct payment transactions are securely processed through Wix.com’s payment gateway, which adheres to PCI-DSS security standards set by major credit card brands (Visa, MasterCard, American Express, Discover). We do not store full credit card details on our servers.
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Technical and Usage Data: IP address, browser type, device information, and website activity (e.g., pages visited, time spent on site, interactions). We may use software tools to measure session activity, page response times, and browsing behavior.
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Communication Data: Messages, comments, feedback, or inquiries submitted through our website or via other communication channels.
How We Collect Information
We collect information in the following ways:
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When you fill out forms on our website (e.g., event registration, donation forms, contact inquiries).
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When you conduct a transaction (e.g., making a donation or registering for an event).
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When you communicate with us via email, phone, or other means.
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Through cookies and tracking technologies that analyze website usage and improve user experience.
Why We Collect Your Information
We collect and use your information for the following purposes:
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To provide and operate our services, including support programs, events, and outreach initiatives.
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To process and acknowledge donations securely.
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To offer ongoing customer assistance and technical support.
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To send updates, newsletters, or personalized service-related messages.
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To create aggregated statistical data for improving our services.
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To comply with applicable laws, financial reporting requirements, and nonprofit regulations.
How We Store and Protect Your Information
KCK’s website is hosted on the Wix.com platform, which provides a secure environment for data storage. Your information may be stored through Wix.com’s databases and general applications on secure servers protected by a firewall. Payment information is securely processed through PCI-DSS compliant payment gateways.
We implement industry-standard security measures to prevent unauthorized access, disclosure, or misuse of your personal information. However, no online transmission or storage method is 100% secure, and we cannot guarantee absolute security.
How We Communicate With You
We may contact you via email, phone, text message, or postal mail for the following reasons:
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To provide updates about our programs, events, and organization.
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To acknowledge donations or respond to inquiries.
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To resolve disputes or troubleshoot issues.
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To collect fees or funds if applicable.
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To conduct surveys or seek feedback.
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To enforce legal agreements and comply with applicable regulations.
If you prefer not to receive certain communications, you may opt out at any time.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance user experience and analyze traffic. These technologies may collect information such as:
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User preferences and settings for a personalized experience.
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Website performance and analytics data.
You can manage your cookie preferences through your browser settings. Disabling cookies may affect certain functionalities of our website.
Withdrawing Consent & Managing Your Information
If you no longer want us to process your personal data, you may request to:
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Access, update, or delete your information.
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Unsubscribe from communications.
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Withdraw consent for data collection.
To do so, contact us at info@caringkonnections.com.
Privacy Policy Updates
We reserve the right to update this Privacy Policy at any time. Changes will take effect immediately upon posting on our website. If we make material changes, we will notify you on this page so you are aware of what information we collect, how we use it, and under what circumstances we may disclose it.
We encourage you to review this policy periodically for updates.
Questions & Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:
Keenan’s Caring Konnections, LLC